Cooper service Department

We built our business by striving to provide the best service to you - during and after the sale.

* Technicians - Experienced and dependable.
* Training - Up-to-date factory trained personnel.
* Technology - Latest industry diagnostic equipment.

Truck Servicing and Repairs “Setting the Standard”

There’s a wise saying that “A salesman can sell the first truck, but our parts and service will sell the second.”

This statement really reflects how seriously we take pride in providing our customers with the outstanding service we have become known for. All of our technicians are factory trained and attend on-going product/ service improvement courses to keep us current with the most efficient ways to service your trucks.

We have the ability to provide you consistent service with our inter-branch networking among our 8 locations in North Carolina. We understand the importance of quality repairs and timely service, and we’ll do everything we can to have you back on the road as soon as possible.

Cooper Kenworth Service and Repair Shops

Why get your truck serviced at a Cooper Kenworth location over another dealer or service shop? We’ve come up with a few reasons why bringing your truck to us will save you money and make your life easier:

Less Down Time – When you bring your truck to us, we have a number of ways to ensure that you are back on the road quickly. Our preventative maintenance programs can be tailored to your specific needs, whether it’s vocational or over the road. This will reduce unexpected breakdowns and help to reduce your down time.

In addition, every time we service a truck, we check for any outstanding recalls issued by the factory and replace the part if necessary. We can also process and file warranty claims, saving you headaches and more importantly time.

100% Genuine Kenworth – When you come to Cooper Kenworth, you can be confident that we know your truck better than anyone else.

We are a Kenworth exclusive dealer and our technicians are factory trained with years of experience working on trucks just like yours. We use only certified OEM parts when we repair your truck to ensure that the job is done right.

Unparalleled Service – Nowhere else will you find the commitment to service and customer satisfaction like Cooper Kenworth, Inc.

We provide a friendly and clean atmosphere where you can feel comfortable and relaxed while your truck is being serviced. You can relax in a leather lazy boy recliner and watch our satellite television and enjoy some complimentary coffee or hot chocolate. Our goal is to leave you satisfied and we’ll do whatever it takes to make sure you are.

Keeping downtime down and resale value up...

Check out the service programs we provide to make your truck's maintenance quick and easy.

Express Lube

Fleet Card

Preventive Maintenance

Roadside Assistance

Locate a Service Department Near You

Links

Press Releases

Credit Application